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Order Cancellations 

At Lovez Aqua©, we recognize the dynamic nature of plans and understand that flexibility is key to a positive shopping experience. To provide you with the utmost convenience, we extend a cancellation window of 1 hour from the time of purchase. During this brief period, you have the flexibility to make changes or cancel your order without any hassle.

We value your understanding that, due to the nature of our streamlined fulfillment process, cancellations become challenging once this initial 1-hour timeframe has elapsed. Our commitment to efficiency means that our fulfillment process is set in motion promptly to ensure your selected items are swiftly prepared and dispatched to reach you in the shortest possible time.

After the initial 1-hour window, our fulfillment process enters a phase where interruptions become impractical. Unfortunately, this means that we are unable to accommodate cancellations beyond this point. We appreciate your cooperation and understanding in adhering to this timeframe, as it allows us to maintain the efficiency and promptness that are integral to our commitment to delivering exceptional service.

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