OUR STANCE AGAINST FRAUD

At Lovez Aqua©, we take a strong and unequivocal stance against any form of fraudulent activity. Fraud undermines the trust that is essential for a thriving online community, and we are dedicated to creating an environment where every user can transact with confidence.

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HOW WE DETECT FRAUD

To maintain the integrity of our platform, we employ advanced fraud detection tools and technologies. Our vigilant monitoring systems analyze various transaction parameters, user behavior, and other relevant data points to identify potential instances of fraud. We continuously update and refine our detection mechanisms to stay ahead of evolving fraudulent tactics.

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CONSEQUENCES OF FRAUDULENT ACTIVITY

If, during our routine monitoring, we detect any indication of fraudulent activity related to a purchase on our site, swift and decisive action will be taken. This includes the cancellation of the order in question and the issuance of a refund to the affected user.

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ACCOUNT AND CARD FLAGGING

In addition to canceling the fraudulent order, we take the matter seriously by flagging the user's account and associated payment card as involved in illegal activity. This ensures that the user's access to our platform is restricted, preventing any further attempts at fraudulent transactions.

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COOPERATION WITH AUTHORITIES

Lovez Aqua© is committed to cooperating fully with law enforcement authorities in the investigation and prosecution of fraud. Information related to fraudulent activities, including user details and transaction records, will be shared with the appropriate authorities to facilitate legal action.